Once again out to spread the fable that real estate agents are useless is Mr. Stephen Dubner, co-author of the unoriginal piece of fiction called "Freakanomics". His claim is that Real Estate agents will go the same way as Travel Agents, and that eventually websites like
Zillow will replace us, just as
Expedia or
Hotwire have replaced travel agents.
Let's look at his fundamentally flawed logic once again, shall we?
First, he bases his conclusion that there is only a need for Real Estate agent, or REALTOR because the sales comps are kept secret in the MLS.
His next assertion comes from the idea that once consumers are empowered with the MLS data, that they can buy and sell their own real estate without the need for a silly real estate agent. Hint: (MLS Data comes from public records)
He essentially tries to make real estate agents seem one-dimensional in their function, that they keep the data secret in the MLS, and they are only good for giving you the comps. After all, when you sell your home on your own, you're perfectly capable of doing an open house yourself, right?
Real Estate Agent VS Travel AgentLet's look at the function of a
Travel Agent:
Use a computer network to assemble a package of travel needs, price quotes, and book the customer's travel itinerary. Also optimize this search to give the client the best possible prices or options. The Travel Agent could book the entire travel and accommodation via the computer network with the client's credit card.
Now Let's Examine the Role of a Real Estate Agent:
For a Buyer:
Use a computer network to assemble the homes in the area, price range, location, square footage, view orientation, including neighborhood and property amenities that meet the client's needs.
Call and arrange appointments to show all of the properties that fit the client's criteria. Assist the client with a critique of the subject properties with respect to other recently sold properties, or active listings currently on the market.
After locating the perfect property, the agent will draft a purchase agreement (offer to purchase the property). In California, this contract is 8 pages long. The purchase agreement is only the beginning, there are a handful of addendums, disclosures, and agreements that are components to the main agreement. This could mean interpreting and navigating the legalese of nearly 20 documents, and that is just to get the process started.
Once the offer is accepted by the sellers, then escrow opens. This means that for a period of several weeks the real estate agent then becomes an advisor to the client, and a legal layer of protection with a fiduciary duty to represent the best interests of the client.
But I digress.
Let's for a moment work from the theory that Mr. Dubner proposes, and pretend that some software comes along that advises a person exactly what choices to make in the decisions of a real estate transaction. It seems that there is already software that offers to help people complete the fairly complex task of completing and filing tax returns.
Did the invention of TurboTax and Tax Cut put CPAs out of business forever? No not at all. CPAs are constantly correcting the tax returns that the software has gotten wrong.
Mr. Dubner assumes that the release of the MLS data, will put Real Estate Agents out of business because buying real estate will essentially turn into a Do-It-Yourself task. This is highly implausible. Even on the East Coast of the US, where the contracts can be much more simple in nature, the Real Estate agent's role is still clearly needed.
For Sellers representation by a Real Estate Agent is more critical than ever.
The idea that selling a home "By Owner" is going to get the top dollar is unlikely if for no other reason than the fact that the For Sale By Owner listing has a mountain of competition going against it. Real Estate Agents are spending big dollars marketing their client's properties.
The key dimension that Mr. Dubner ignores, is the most overlooked fact that sustains his myth. He never mentions that in most cases Real Estate Agents are Full Time networkers. Meaning that they are constantly looking for buyers and sellers. The catalyst in real estate is the real estate agent. The real estate agent connects the buyers and sellers, and navigates the highly complex, logical, legal, and emotional transaction on behalf of his clients.
On the other hand, anyone can write a book.
Right Mr. Dubner?